Plan Information

Annual Notice of Change

Evidence of Coverage

Product Brochure

Provider Directory

Summary of Benefits

Prescription Drug and Pharmacy Information

Drug Information

Formulary Directory

Formulary Guide

Medication Therapy Management (MTM) Medication List

Medication Therapy Management (MTM) Program

Member Part D Claims Form

Pharmacy Directory

Top 100 Drugs

Over-the-Counter (OTC) and Bathroom Safety Devices Catalog

Request for Medicare Prescription Drug Determination

Other Important Programs, Forms and Policies

Appointment of Representative (AOR) Form

Diabetes Prevention Program (MDPP)

Important Legal Information

LIS Premium Summary Chart

Non-Discrimination Policy

PHI Authorization Request Form

Privacy Notice (NOPP)

Policies & Procedures

Claims Information

Submit claims to:

Experience Health Claims
PO Box 17509
Winston-Salem, NC 27116-7509

Member Claim Form

Enrollment Forms

Authorization for Automatic Bank Draft

Enrollment Form

Pre-Enrollment Checklist

External Link

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Contact Us

Members call 1-833-777-7394 (TTY:711)

Providers call 1-877-397-4584 (TTY: 711)

Agents visit

8 a.m. to 8 p.m., Monday through Friday
(8 a.m. to 8 p.m., 7 days a week from October 1 to March 31)