Experience Health

How to Use Your Annual
Over-the-Counter Allowance.

Your plan membership includes an annual $440 ($110 per quarter) Over-the-Counter (OTC) allowance that you can use to purchase everyday non-prescription items such as vitamins, toothpaste, cold and flu remedies and much more.

You can shop online and enjoy free home delivery. Use the link below to register and view our online catalog of OTC items.

Register Now

You can also use your OTC catalog to order by phone or by mail. A copy of the OTC catalog was included with your 2023 Member Guide.

You can use this catalog to order OTC items by phone or mail:

CALL 866-311-3607 (TTY: 711)

and speak with a Member Experience Advisor, 24/7

Language support services are available if needed.


included in your Member Guide and mail it to the address provided:

8930 West State Rd. 84
Suite 187
Davie, FL 33324


External Link

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Contact Us

Members call 1-833-777-7394 (TTY:711)

Providers call 1-877-397-4584 (TTY: 711)

Agents visit ExperienceHealthNC.com/Brokers

8 a.m. to 8 p.m., Monday through Friday
(8 a.m. to 8 p.m., 7 days a week from October 1 to March 31)